![]() ![]() Now close the app and launch it again to check if the Amazon Music shuffle problem is fixed. Tap Refresh My Music at the bottom of the page. Click the gear icon in the upper right to go to Settings.ģ. But you can still try the following steps to refresh your Amazon Music app.Ģ. Clear Amazon Music App Cache on iOS:Īctually, there is no direct option to clear the app cache on an iOS device. In the appeared list, scroll down and select the Storage section.Ĥ. Tap the gear icon in the upper right corner and go to Settings.ģ. Clear Amazon Music App Cache on Android:Ģ. Therefore, the app cache needs to be cleared to give more space for running the Amazon Music app. However, these data caches are always useless and unnecessary, but only take up a lot of storage space in your device and even result in the Amazon Music shuffle not working problem. Clear the App Caches on Amazon MusicĮvery time when you open and use the app, Amazon Music will restore the data produced in the process so that you can go back later at any time you want or you need. I uninstalled the desktop app and reinstalled but that didnt work either. My in game music works so its not the sound on my computer. I can open the app but pushing play on a song does nothing. Once reinstalled, open the Amazon Music app and turn on the shuffle to check if it works well. The android app works for me but my desktop app isnt working. You can go to the App Store or Google Play Store to search for the Amazon Music app and install the latest version of the app. In the appeared window, select the delete option and confirm it on iOS, or select the Uninstall option when using an Android device.Īfter then, the old version of the Amazon Music app had been deleted. From the Music app, tap the Menu icon and select 'Settings,' then 'Refresh. Compatible music stored in Your Music Library can be found in the 'Cloud' tab. The 'Device' tab will only display music thats been downloaded to your Kindle Fire. From your Home screen, tap and hold the Amazon Music app icon for a while.Ģ. Im not seeing any of my music in the Library. To uninstall the Amazon Music app on iOS/Android, check the instructions below.ġ. Since the most recent update, Amazon music app will not work. So, the malfunctioning factor that may result in this will be deleted with the old version. A clean reinstall can give your Amazon Music app a fresh start, it will clean the app cache and remove the app as a whole. ![]() If the first way cannot solve your problem, then you may need to resort to this method. Perform a Clean Reinstall of Amazon Music You’ll find the Amazon Music not shuffling problem had been removed and the shuffle mode is enabled again. Go to the Apps & notifications and select the Amazon Music app.Īfter force-stopping, reopen the Amazon Music app on your iOS or Android devices. On your Android device, open the Settings app.Ģ. Force Stop the Amazon Music App on Android:ġ. Swipe up on the app’s preview to close the Amazon Music app. Downdetector only reports an incident when the number of problem reports is significantly higher. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Swipe left or right to find the Amazon Music app you want to close.ģ. Amazon Music outages reported in the last 24 hours. From the Home screen of your iPhone, swipe up from the bottom of the screen and pause in the middle of the screen.Ģ. Try the steps to resolve the small glitches or errors: Force Stop the Amazon Music App on iOS:ġ. ![]() The first thing you can do is to force-stop the Amazon Music app when it malfunctions. Please read below as I will share some solutions to fix the Amazon Music shuffle playing the same song or won’t shuffle problem. The Amazon Music shuffle play not working issue came up for several reasons. Copyright ©2019 T-Mobile USA, Inc.Part 1. All other brands, product names, company names, trademarks, service marks, and other intellectual property are the properties of their respective owners. Metro, MetroPCS and other words, slogans, designs and devices are registered or unregistered trademarks of T-Mobile USA, Inc. See store or for details, coverage maps, restrictions and Terms and Conditions of Service (including arbitration provision). Metro customers’ data is prioritized below data of some T-Mobile-branded customers at times and locations where competing network demands occur. Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. MetroPCS features and services for personal use only. Phone selection and availability may vary. Rates, services, coverage, and features subject to change. Coverage and services not available everywhere. General: Not all phones or features available on all service plans. ![]()
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